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goods return authority
An RMA (Return Merchandise Authority) is a form/number a
customer requests from a Supplier to return faulty/damaged
goods. When requesting an RMA, a customer usually has to
provide details such as product number, description, serial
numbers, and details of the problem. It is also known as a
GRA (Goods Return Authority).
For instance, a customer has issues with a modem they
bought off a communications company. The customer goes to
the supplier's website and fills out a detailed RMA form
requesting to return the item for warranty
repair/replacement. The supplier then issues an RMA Number
for the customer to return the goods on.
governing law clause The Law Clause in a contract
states which jurisdiction a contract will be governed,
should any disputes arise between parties.
As an example, you would have read (or most likely not) when
you signed up to popular social network Facebook, the
following law clause in their Terms of Use agreement:
You will resolve any claim, cause of
action or dispute ("claim") you have with us arising out of
or relating to this Statement or Facebook exclusively in a
state or federal court located in Santa Clara County. The
laws of the State of California will govern this Statement,
as well as any claim that might arise between you and us,
without regard to conflict of law provisions. You agree to
submit to the personal jurisdiction of the courts located in
Santa Clara County, California for the purpose of litigating
all such claims.
So be prepared to pack your bags and head off to
California if you have any disputes with Facebook.
greenfield
A project where there has never been any prior
construction or exploration is considered 'Greenfield'.
For example, a coal-mining company setting up operations
on unexplored territory would classify this project as
'Greenfield'.
On the other hand, a coal-mining company setting up
operations on or near an area previously mined for coal,
would classify this project as 'Brownfield'.
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